Assessment tool aiming to enhance person-centred supports


Pilot project capturing strengths, personal history
Deron Hamel

An Intranet assessment tool that’s being piloted by a Burnaby Association for Community Inclusion (BACI) team member is aiming to enhance person-centred supports through a series of individualized questions.

BACI senior manager of social and economic inclusion Kevin Lusignan says the assessment tool, which is being piloted by Sean, a support worker, is capturing the personal history, strengths and preferences of a person whom he’s providing supports to.

Kevin notes that this system is innovative because it’s bringing “information together in a way that we’ve never been able to do before.”

“(Sean) has embraced (the project), and I can see that the person who he supports, his life is going to get better,” Kevin explains.

The assessment tool requires support workers to answer a series of questions about the people they’re providing supports to. Answers are then logged into BACI’s Intranet database and provide an illustration of the person receiving supports, in terms of how they’re progressing towards reaching their goals.

By analyzing the information, team members can develop interventions to enhance services to the person receiving supports, says Kevin.

For example, the person Sean is piloting the project with wants to participate in more activities.

Looking at the person’s history Sean has created by using the tool, staff members can see if the person has been achieving his mission.

“When we review how we’re doing . . . we can see he has been out walking, he has been bowling, (but) he hasn’t been horseback riding. We can then look at the (information) and say, ‘Why hasn’t he been horseback riding?’” explains Kevin.

“This helps us to understand whether or not we’re meeting people’s goals.”

One question on the assessment tool is “What did you learn about this person today?”

“If you can answer this question (continuously) over the course of a year, then we will be able to capture the learnings around that individual and that forms part of their personal history,” says Kevin, adding that this is important because many people accessing supports are unable to communicate verbally.

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