Person-centred care helps individuals achieve meaningful, personal goals


Outreach department has special opportunity to be involved in goal setting
Friday July 22, 2011 — Ryan Rogers

Supervisor for the outreach department Cherry Sheena at the Burnaby Association for Community Inclusion (BACI) says staff members in the outreach department can have a personal involvement in the person-centred care that goes into goal setting for the individuals they support.

Before taking a course of action to support an individual, BACI members set up a meeting with others who are close to the individual, like support staff, family and caregivers, to meet with the individual to see who they’d like to include in the process.

Members of the outreach department often are a part of helping set up these goals because of the close relationships they’ve developed from supporting individuals during their regular daily routines.

“We’re actually, physically there a lot of the time, helping the person on their own time where they need the help, and I think that means a great deal to the people we support,” says Cherry.

These close relationships are the cornerstone of understanding what’s important to the clients, and helping them develop their goals and dreams, she adds.

“There’s a lot of conversation around that, and it happens quite organically if you’re out in the community with a person,” she says.

Cherry was able to play an important role in helping a particular individual achieve one of her dreams.

“She was excited about the possibility of showing her art for the International Day of Persons with Disabilities, but there was a selection process,” says Cherry. As her outreach worker, Cherry guided the person she supports through the application process, leading to her acceptance.

By guiding the individual through the application process, and Cherry’s co-ordination of friends, family and local artists, BACI was able to help one of the individuals they support achieve a meaningful personal goal.

“She presented her art and it turns out that a local TV station caught wind of it and did a piece on her,” says Cherry. “It was on TV and was a really great experience for her.”

If you have a story you would like to share with the BACI Blast, please contact the newsroom at 800-294-0051, ext. 29, or e-mail ryan(at)

If you have feedback on this story, please call the newsroom at 800-294-0051, ext. 29, or e-mail ryan(at)



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